Wednesday, September 28, 2022

How To File A Fraud Complaint With The Police

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Protect Yourself Against Plastic Card Fraud

Filing police complaint not as easy as you think

Keep all your cards and financial details safe:

  • look after your cards and card details at all times. Try not to let your card out of your sight when making a transaction
  • check receipts against statements carefully. Contact your card company immediately if you find an unfamiliar transaction
  • store your statements, receipts and financial documents safely and destroy them, preferably using a shredder, when you dispose of them
  • sign any new cards as soon as they arrive
  • cut expired cards through the magnetic strip and chip when replacement cards arrive.

Secure your PIN:

  • memorise your PIN and destroy any paper notification as soon as you receive it
  • ensure that youre the only person that knows your PIN. Never write it down or record it. Your bank or the police will never phone you and ask you to disclose your PIN
  • when entering your PIN, use your free hand and your body to shield the number from prying eyes or hidden cameras. If you think someone has seen your PIN or if you want to change it to something more memorable, you can change it at a cash machine or by contacting your bank.

Contact Information For Specific Types Of Fraud

While the Competition Bureau does not investigate many of the following scams, we work with many enforcement bodies to help address them.

Contact the organizations listed below to report a scam or request and investigation.

  • Fraud and scams in your province/territory

    Contact your local consumer affairs office to request an investigation into a scam that appears to come from within your own province or territory. You can also contact the Better Business Bureau to file a complaint or leave a review about a business.

Filing An Identity Theft Police Report

ID theft victims should reach out to law enforcement

If you are a victim of identity theft, you should file a police report with the law enforcement agency closest to where you live.

Your local police or sheriff department must take an identity theft report if you have documents to show you were a victim.

When you go to the police station, bring supporting documents such as:

  • Copies of bills or collection notices
  • Bank or credit card statements

Make sure to write down the number on the police report. Your creditors may ask for the report number.

If the officers do not want to take your report, ask to speak the watch commander and mention Penal Code Section 530.6.

County of Los Angeles Department of Consumer and Business Affairs. Last change: Oct. 25, 2011

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Complaints Filed Prior To October 19 2009

Complaints filed prior to October 19, 2009 were made to the Ontario Civilian Commission on Police Services. The Commission will continue to deal with these complaints until they are concluded. Although current complaints will be made to the OIPRD, if you wish to file a complaint for events occurring before October 19, 2009, you must file with the Commission or with the chief of police of the police service involved. If you file with the Commission, it will forward your complaint to the chief of police of the police service involved for review and investigation.

What To Do If Youre A Victim Of Credit Card Fraud

Cybercrime Complaint

Contact your financial institution immediately if your credit card is lost or stolen. Contact it if you find payments on your credit card statement that you didnt make or approve.

If you think youre a victim of credit card fraud:

  • write down what happened and how you first noticed the fraud
  • contact your credit card issuer to tell them about the fraud
  • take notes of who you talked to and when you spoke to them
  • keep all documents that you think might be helpful when the police investigate the fraud
  • contact your local police service to file a complaint
  • contact other accounts that could be tampered with by the person

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Laying A Criminal Charge

Second, if you believe a police officer has committed a criminal offence, you can lay a criminal charge against the officer. To lay a criminal charge, you need to meet with a justice of the peace, and swear on oath that a crime has been committed and explain the details of the event. Depending on the type of criminal offence in question, there may be a time-limit for when charges can be laid. You should consult a lawyer for assistance.

Filing A Police Report Online

This system allows you to submit a report from your computer or mobile device without going to an OPP detachment. All submissions will be sent directly to the OPP and reviewed by an officer. You may be contacted to provide more information. You must have a valid e-mail address in order to submit a report.

To file a report online, please follow the simple steps below:

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How Does Identity Theft Occur

Your personally identifying information may be compromisedthrough a variety of methods.

  • Dumpster Diving – Looking through your garbage for bills or other paper with your personal information on it.

  • Skimming – Skimmers are small electronic devices that can be easily concealed in a pocket and when your credit card is swiped through it, the device reads all of the information encoded on the magnetic strip on your card.

  • Phishing – Phishing scams are electronic mails sent from what appears to be a legitimate financial institution. They are devised to trick you into sending them account and password information. A common scam would be an email advising you that due to a security issue your bank would like you to confirm or reset your password.

  • Address Change – Your bills are diverted to another address where they are read or your mail is stolen from your mail box.

  • Theft – Your personally identifiable information is acquired through the theft of a wallet, purse, home burglary or car burglary.

  • Pretexting – Your are called or receive a text message from what appears and sounds like a legitimate financial institution in an attempt to trick you into revealing personally identifiable information.

  • Additional information can be found at:

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    If you received an email from a sender posing as Public Health Ontario offering you next steps for signing up for a vaccine certificate or asking for your private health information: Do not open it or click on any links.

  • The province will not contact you directly asking for your health information. It may be a phishing scam*
  • to report the fraudulent email
  • *A phishing scam is an attempt to deceive you into giving sensitive information to someone posing as an individual or company that you know .

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    What Information Should I Write In My Complaint

    When you make a complaint, you should include the following things in your letter.

    • Which police force are you complaining about?
    • What problem are you complaining about?
    • When did it happen?
    • Did anyone see what happened?
    • What was said and done?
    • Did you get hurt or any of your things get damaged?
    • What effect has it had on your mental health?
    • What do you expect the outcome of complaint to be?

    Identity Theft And Fraud Reporting Procedures

    The Metropolitan Police Department is committed to providing the best customer service possible. The Financial and Cyber Crimes Unit has established a list of guidelines for reporting identity theft and fraud crimes, which are investigated by the unit. Being prepared for this meeting helps reducing the stress and confusion that may arise after the theft. It will also help provide a clear direction for members of the department who are trying to assist you with your case.

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    Reporting Internet Banking Fraud

    If you receive an email asking for your bank account details, report it to the ACSC.

    If you are the victim of internet banking fraud, report it to your financial institution and find out about their process for investigating the incident. Once the financial institution clears you of any involvement, generally under the Electronic Funds Transfer Code of Conduct they will reimburse your bank account. Under Victorian law, the financial institution is the victim of the criminal offence not you. The responsibility for reporting the crime is therefore with the financial institution.

    If you also report to ACSC, this will give Australian law enforcement a national picture of the overall cybercrime issue and will assist in reducing the incidence of cybercrime.

    For more information on unauthorised and mistaken transactions visit www.moneysmart.gov.au

    Police Complaint Letter Email Formats

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    To request for an adjustment or legal action from the police department, a complaint letter is written. Check out a police complaint letter in an email format that will help you write an official letter.

    Dear Sir/Madam,

    I hereby write this letter on behalf of Baex Company to bring to your attention that there was an attempted burglary in our offices which are located 618 Hillside Rd. Phoenixville, PA 19460 at 9 pm on 26th February 2020.

    The watchman reported that there was a hole cut through the fence and the glass panes of the front door had been smashed. When the alarm was tripped, the person trying to break in fled. We have watched the recording of the CCTV but the person had a mask and we are unable to identify the suspect. I hereby enclose a copy of the footage for your reference.

    We wish to request that you open an investigation into this matter urgently so that we can know who attempted the burglary and the reason for breaking into our offices. Kindly let us know what you learn from your investigation and take legal action against the person who did this. We wish to extend our assistance in every way to help in this investigation.

    Please look into this matter urgently so that we can feel safe again in our office.

    Thank you in advance.

    Madeleine Shaw

    Respected Mr./Mrs./Ms.__________

    Jewelry worth Rs. 2,00,000

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    Have You Been Charged With A Crime

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    If youve ever been scammed, you may feel hopeless. Scam artists have many tactics up their sleeves, from selling counterfeit goods to stealing your information online. Sadly, the majority of people have found themselves on the receiving end of a scam, unsure about how to find justice. But fortunately, there are ways you can fight back, including reporting the incident to the police. In this guide, we will discuss reporting a scammer to the police, as well as how to find justice through the Federal Trade Commission and Internet Crime Complaint Center. If youve been scammed, read on to find the right solution for you.

    Signs You May Be A Victim Of Identity Theft

    • Missing funds from your bank account, or unauthorized withdrawals.
    • Unauthorized charges on your credit or debit card.
    • You’re suddenly locked out of your email because someone hacked your inbox and changed your password.
    • You’ve noticed that one of your social media accounts â like Instagram or Snapchat â has been hacked.

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    How To File A Police Report For Identity Theft In 3 Steps

    1. Locate Your FTC Identity Theft Report. As mentioned, your local police department will ask for this, so make sure to bring it to the police station.

    2. Gather your personally identifying documents to verify your identity and prove that you are who you claim to be:

    • Your government-issued photo ID, such as a driverâs license or passport.
    • Proof of address, such as your name and address on mortgage paperwork, a rental agreement, utility bills, paystubs, Internal Revenue Service forms, etc.

    3. Bring specific evidence of identity theft. Print out copies or bring your credit card statements, bank account statements, IRS notices, collection letters, data breach notifications, etc. Make sure these are dated, too.

    How To File A Fraud Report With Police

    What Happens When You Try to File a Complaint Against a Police Officer

    Reporting fraud, from embezzlement to identity theft, is important for two reasons: it can help you as a victim recover personal losses, and it can prevent other people from falling victim to the same scheme. Sometimes, whether because of the high volume of fraud reports or because your local police force is ill-equipped to deal with such cases, filing a fraud report with local authorities can be difficult. Still, you should always report a crime, including fraud, to the local police, as a police report will help protect you in the future. If you’re the victim of a fraud, close your affected bank accounts and credit cards, file a report with the Federal Trade Commission , place an alert on your credit report and begin the process of filing a police report with your local law enforcement agency.

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    Aura’s White Glove Fraud Resolution Team Can Assist

    Save time and hassle by allowing Aura to monitor and alert you to any new inquiries to your credit file across all 3 major credit bureaus .

    If you have no idea what to do after your identity is stolen, Aura is fully equipped with a U.S. based victim assistance team ready to support you every step of the way.

    Our White Glove Fraud Resolution service eliminates the stress of recovering your identity and assets if youâre a victim of identity theft or any of the different types of financial fraud.

    A dedicated Aura case manager will work with you to craft a mitigation and remediation plan to recover your damages. Aura’s team of trained experts will help you navigate the challenges of dealing with credit bureaus and federal institutions.

    Victims of identity theft have a right to:

    Related: Child Identity Theft: The Parental Guide to Protecting Your Kids â

    What Happens When I Complain

    The police force will decide if they need to record your complaint. If your complaint needs to be recorded, the police should do this as soon as possible. Only recorded complaints are dealt with.

    There is no time limit on how long a police force will take to deal with your complaint. However, once the complaint is assigned to someone, they should tell you how long it is likely to take.

    Unless alternative arrangements are made, you should receive an update on the progress of your complaint at least once every 28 days

    If they decide not to record your complaint, they should explain the reasons why. If the police dont record your complaint, or dont write to you at all, you can appeal.

    How will the police deal with my recorded complaint?

    There are different ways that the police force can deal with your complaint. They should tell you how they are going to deal with it.

    You could ask for a copy of their complaints procedure.

    Local resolutionThis means the police will deal with your complaint at a local level. Local resolution is usually used for less serious complaints. Less serious complaints are usually complaints that wont end up in court.

    The outcome of your complaint may be:

    • an explanation,
    • satisfying you that appropriate action is being taken because of your complaint.

    You will get a letter from the police to explain:

    • the outcome of your complaint, and
    • information about your right to appeal.

    This person should tell you:

    You will get a letter from the police to explain:

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    Step : Make Sure Your Occurrence Can Be Reported Online

    Use the information below to see if you can use this system. If your occurrence qualifies for online reporting, proceed to the next step. If your occurrence does not qualify for online reporting, it cannot be accepted by the officer managing online reporting. These occurrences require contact with a local OPP officer for investigation. Please call the OPP toll-free at 1-888-310-1122 to file a report. Links to external websites including those with video, digital images or documents that are not supported by this application cannot be managed through this online reporting service. Please include a narrative description of the occurrence if you will be filing an online report. Filing a false police report is a criminal offence.

    What To Do Next

    Cybercrime Complaint

    Keep copies of all reports you file, both with the police and with the FTC, as they may be needed again to combat new or reappearing fraudulent charges. You may want to provide copies to the credit reporting bureaus as part of your fraud alert file.

    Tips

    • If you’ve experienced fraud, your first step is to protect your finances by putting a fraud alert on your credit report and freezing or closing your bank accounts and credit cards. You can freeze your account by contacting your bank. To place a fraud alert on your credit report, contact one of the three credit reporting companies â Experian, TransUnion or Equifax. After you’ve secured your accounts and credit, report the fraud to the Federal Trade Commission, then file a police report.

    References

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    Go The Extra Mile After Filing An Identity Theft Report

    • âContact your bank, credit union, and credit card companies. Alert them regarding your case of identity fraud, so you can dispute fraudulent charges and unauthorized transactions instead of being held responsible for them.
    • âCancel any compromised accounts and request new account numbers, card numbers, and PIN numbers. And of course, donât forget to change ALL your online passwords for your financial accounts, social media sites, online bill payment portals, and anywhere else your personal information may be stored.
    • âGet in the habit of regularly checking your credit reports. Let Aura help you with this. Rather than contacting all three credit bureaus individually, Aura’s fraud resolution team can streamline the process for you.
    • Consider an all-in-one digital security solution. Let Aura monitor your personal information and keep your devices secure. We’ll monitor your credit and online accounts 24/7.
    • Get an Identity Theft Insurance Policy. Every Aura plan comes with a $1 Million Identity Theft Insurance policy that covers eligible losses due to identity fraud.
    • Protect your family from identity theft. Keep your children and spouse safe with Aura’s family plans, which includes premium identity theft protection, credit monitoring, White Glove Fraud Resolution, and $1 million in identity theft insurance for every adult member in your plan.

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