Tuesday, May 21, 2024

How To Report A Stolen Phone To The Police

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Make the right call!

Dial only in an emergency

It is an emergency if: there is an immediate threat to you or others the crime involves a weapon the crime is in progress or you know the suspects location.

If it is not an emergency, you will get help most quickly by calling our non-emergency line, at for crimes that occurred in San Francisco.

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S To File A Police Report On Stolen Items On Your Own

There are various steps involved in filing a police report online. We’re going to walk you through the process step-by-step to help you successfully file your report online.

  • Identify your local police department’s website. Once you’re on the website, locate the link that takes you to their online police reporting system. Keep in mind that not every police station will have an option for you to file a report online. Police departments that don’t have an online system mean that you will need to make your report in person.
  • The next step is to select the appropriate type of incident. The police department should have each incident you can file labeled separately. Click the appropriate incident for stolen items.
  • The next step is to gather information. Before starting your police report, it’s important to gather all of your information. This is because some police departments only allow a certain amount of time to complete your application. Refer to the section above if you need help with what information to gather.
  • Next, enter all of the information you’ve gathered to fill out the report. Most police reports do not allow you to submit anonymously, so be sure to provide all of your contact information.
  • Lastly, submit your report, and be sure to print off a copy.
  • If You Are Contacted By A Debt Collector

    Tell the debt collector that you are the victim of identity theft. Say that you dispute the validity of the debt. Say that you did not create the debt and are not responsible for it. Send the collector a follow-up letter saying the same things. Include a copy of your police report and of any documents youve received from the creditor. Write in your letter that you are giving notice to a claimant under California Civil Code section 1798.93, subsection that a situation of identity theft exists. Send the letter by certified mail, return receipt requested. If the debt collector is not the original creditor, be sure to send your letter within 30 days of receiving the collectors first written demand for payment.

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    Try To Locate Your Lost Phone

    Most smartphones now have a location application built into the device that allows you to locate the phone when activated. This could help you find it if used quickly after theft or loss.

    For example, iPhones built-in Find my iPhone app allows you to see where the phone is located and protect your data with the Activation Lock feature. This can be very useful to find your cell phone and save you some troubles.

    For safety reasons, you should never confront the thief yourself. Instead, use the information collected with the software as evidence to show the police so that they can help you find your device.

    Criteria For Filing An Online Report:

    Why its important to report your stolen phone to the police (and your ...
    • This is not an Emergency
    • You must have a valid email address to use this system. Your email address will not be used for any other purpose.
    • There are no known suspects – either person or vehicle – and there is no visible physical evidence at the scene
    • If the incident occurred on a provincial highway or outside the Saskatoon Police Service jurisdictional limits – refer to the FAQ.
    • Only the types of reports below are allowed to be completed online – see definitions for each type.
    • Reports may not be filed on behalf of a 3rd party except in the case of children. Reports must be filed by the actual complainant, owner or authorized representative.

    If your incident falls within the above criteria, you are ready to file your report online. Please make sure to turn off your pop-up blocking software before filing the report.

    Note: Only information fields noted with the red * are mandatory.

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    Your Responsibility For Charges

    If your phone is lost or stolen and someone else runs up a big bill on your phone, youll usually have to pay for any use of the phone up until the time you notify your service provider that the phone is missing.

    Once you notify your provider that your device was lost or stolen, the provider must immediately suspend your service, at no charge. You can not be charged for any subsequent use another person makes of your phone that adds extra charges to your bill.

    If your provider charges you the full amount for any calls or texts before you reported it lost or stolen, you can ask if they can reduce the bill. Sometimes theyll do this as a gesture of goodwill but they dont have to.

    If your provider tries to charge you for calls or texts made after you reported the phone missing, you should dispute the bill.

    Call Your Cellular Provider

    If someone has stolen your phone and has been able to get in to the device, they could easily rack up some hefty call, text, and data charges. Call your provider right away to suspend your service.

    Additionally, if youre unable to perform a remote lock or erase yourself, dont lose hope just yet, as your wireless provider might be able to help. Give them a call, and they may be able to deactivate the device and possibly wipe your personal information from it.

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    Tracking Your Stolen Phone

  • 1Enable your smartphones tracking app. On iPhones this will be labeled “Find My Phone,” while on Android devices, its called the “Android Device Manager.” This program will track your phones location and relay this information to the cloud. Its important that you set this feature up while you still have your phone with you, as there is no way to enable Find My Phone if your phone has already been stolen. XResearch source
  • Find My Phone is a component of Apples cloud-based server, iCloud, which backs up and stores your phones data. If you have not yet set up an iCloud account, you wont be able to use the Find My Phone app. Set up an iCloud account through your phones “Settings” menu, then locate “iCloud” and tap the “Account” to sign in.XResearch source
  • In order for the Device Manager to locate your stolen phone, youll need to have the GPS-tracking “Location” setting turned on.
  • 2Enable Lost Mode. You can turn Lost Mode on remotely: youll need to login to your iCloud or your Android Device Manager account, and can turn on Lost Mode from there. With Lost Mode turned on, whoever stole your phone will be unable to login and shouldnt have access to any of your phones data or apps.XResearch source
  • Once youve recovered your missing phone, you can turn off Lost Mode by entering your passcode on the phones home screen.
  • To Report Any Of The Types Of Financial Crimes Described Below Complete An Online Crime / Incident Report Or Call 277

    Police Use Cell Phone To Track Down Stolen Vehicle

    Forgery, Fraud and Identity Theft are investigated by the Financial Crimes Unit of the Bureau of Investigations. The Financial Crimes Unit is located on the third floor of the Police Administration Building located at 201 W. Mission Street, San Jose, CA 277-4521.

    The Financial Crimes Unit investigates financial crimes occurring in the City of San Jose, including:

    • Forgery
    • Embezzlement
    • Theft by Deception Including Scams, Con Games, Misrepresentation, and Elder Fraud.

    To report any of these types of crimes in San Jose complete an ONLINE CRIME / INCIDENT REPORTor call 277-8900.

    • Dispatchers are available 24-7 however phone reports should be made between noon and 4 pm.

    If you have other questions Call our Financial Crimes Unit at 408-277-4521 or e-mail us via our contact form. The contact form is for general information and cannot be used to report crimes.

    Merchants who accept a check that is subsequently returned by the bank marked NSF , or Account Closed may Bad Check Restitution Program Victim Hotline: 877-520-6137 or visit www.checkprogram.com/santaclaracounty.

    If the Bad Check Restitution Program is unsuccessful and if they believe a criminal case can be made, you may file a Police Report Online or you may call 277-8900 and make a report, or you can visit the Police Administration Building to make your report to an officer or via a computer kiosk in main lobby.


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    If This Is An Emergency Please Call 911

    The online citizen police report system allows you to submit a report immediately and print a copy of the police report for free. You can use this report to file with your insurance company.

    All cases filed within this system will be reviewed, but for a number of reasons most will not be investigated. However, if further investigation of your case is needed, you may be contacted for follow-up or additional details.

    Filing a False Police Report is a First Degree Misdemeanor punishable by a fine up to $1,000.00 and/or imprisonment not to exceed one year.

    How To Track A Stolen Iphone: Phone Finder For Apple

    Find My iPhone is a phone finder for Apple that finds a lost iPhone, iPad, Apple Watch, iPod touch, Mac, or set of AirPods.

    You can also enable the Activation Lock. This feature will stop anyone else from using your device.

    It will show you the location on the map. If you want to use it, you will have to enable this feature on your device in advance , and activate all three options there:

    Apple allows you to quickly locate your lost mobile device without an actual tracking app.

    The steps are:

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    Track Your Lost Or Stolen Device For Free With Prey

    The Prey Anti Theft app is an easy method of securing a lost cell phone. A single download that protects up to 3 devices.

    It works through a simple interface that triggers an alarm on the missing phone. Besides, you can remotely lock the device or capture screenshots of actions happening on the phone.

    The Prey Account is free to download and comes fully loaded with premium features. Each download is accompanied with simple to understand tutorials. It doesnt require an IMEI number to run.

    Pros & Cons: The tracking app unifies and monitors your whole fleet seamlessly and add adds an extra layer of data privacy compliance. On top of that, it is totally free. However, you need to have it installed previously on your device before any situations might occur.

    Lost Your Mobile Phone Easy Ways To Get Back Your Gadget

    Sample letter to police to report lost or stolen mobile phone

    Hyderabad: Did you lose your mobile phone? Or was it stolen?

    Here is what you should do to get back your gadget.

    If anyone loses his or her mobile phone, they should immediately approach the local police station and lodge a complaint. One can also log into the Hawk Eye application of the Telangana Police, register a complaint and furnish details of the gadget, informs M Sridhar Reddy, Inspector , Rachakonda.

    The police, after getting a complaint, put the International Mobile Equipment Identity on tracking.

    Whenever the phone is reactivated anywhere in the country, we get to know. Once we get the location too, we track down the person who is using it and get it back, he adds.

    L Raja Venkat Reddy, Inspector , Hyderabad, says they have so far tracked down around 500 mobile phones.

    It is necessary that the owner of the gadget notes down the IMEI number so that in case the phone is lost, they can give us the number to enable tracking, he says, adding that complaints can be lodged via direct walk-in at the police station and if the phone is insured, approach a MeeSeva Centre and obtain a lost certificate after paying a fee there.

    Syed Amjad Ali, SHO suggests that people can also install tracking applications or make sure the tracking facilities available on Android or iOS systems are enabled.

    Hawk Eye

    How to get a stolen or lost phone back:

    Gather information like make and model of the mobile, IMEI /PUC number, phone number, description of when and where you lost it

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    You Cannot File A Report Online If

    • A threat was made or violence was used during the incident. If you are in immediate danger, please dial 911. If you are no longer in danger, please call us at 613-236-1222, extension 7300.
    • Evidence was left on the scene such as, but not limited to blood, tools, clothes or any item related to the incident. Please call 613-236-1222, extension 7300 to file a report.
    • The incident being reported did not happen in Ottawa. Please contact the police service in the city where the incident happened to file a report.
    • The stolen property is a passport
    • The property lost is a cell phone, licence plate, bank card or government issued identification, with or without a serial number. Please contact your service provider to get a replacement.

    Contact Your Service Provider To Suspend Your Account

    Another important step to take if you lose your cell phone is to contact your mobile service provider to suspend the account linked to the device. They will deactivate the phones SIM card to prevent unauthorized plan use and prevent you from paying additional charges due to fraudulent use.

    Your mobile service provider can also add your lost or stolen cell phone to a national blacklist so that it will never function on any operator networks in the country.

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    I’ve Lost My Cellphone What Should I Do

    You can report lost property online.

    Important: Use Google Chrome or the latest version of Safari to complete this report.

    When using a tablet or smartphone to access the online reporting tool, a Wi-Fi connection may provide the best performance.

    If you are using the online tool for the first time, and experiencing a loading issue, we suggest that you refresh.

    Or you can visit your local police station and complete a lost property report in person.

    When you report lost property to Police you will receive a Police Acknowledgement Form with a reference number that can be used for insurance purposes.

    Items that are handed in to Police are held for a sufficient period of time to make the necessary enquiries. Keeping serial numbers greatly improves your chances of identifying property if it is handed in. Notify your service provider as soon as possible.

    What To Do If Your Mobile Device Is Lost Or Stolen

    Can a locator app help you recover a stolen cell phone?
    • If you dont know your network provider you can call Immobilise on 08701 123 123 to register your phone stolen.
    • You should then report a lost or stolen phone to the report my loss website as soon as possible giving the mobile phone number, type of handset and IMEI number.
    • Dont forget if you have lost your mobile you can call a number to reverse the charges by calling 100.

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    If You Dont Have The Phone Youll Have To Resort To Other Methods Instead

    If you still have the original packaging or your contract documents, youre in luck.

    Just look for a number that is 15 or 17 digits long and you will find your IMEI number. In your contract, it should be stated clearly as IMEI but in the packaging, it might just be one of the many numbers near the bar code.

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    If Your Phone Is Stolen:

  • Report the theft to the police and as soon as possible. They will want the following details: phone model details phone number and serial/IMEI number .
  • Contact your service provider immediately, giving the number of the phone. The network operator will then identify the IMEI number for the handset and arrange for it to be blocked on all networks. This means that even if the SIM card is swapped the phone will still be useless.
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    How To Find An Imei Number

    Heres the basic process that you may need to go through to return a phone, if you have an IMEI:

  • Manufacturers sometimes place this underneath the battery, on the side of the device, or on the back.
  • Leave your contact number with the service provider.
  • When the owner calls to suspend service, they will receive your contact number.
  • Reports You Cannot Submit Online

    Sample letter to police to report lost or stolen mobile phone
    • Robbery
    • House and business break and enters
    • Domestic disputes
    • Theft of a vehicle
    • Any type of fraud resulting in the loss of funds/personal information or property, including fraudulent use of debit or credit cards
    • Incidents that involve lost / stolen citizenship cards, permanent resident cards, immigration documents, government cheques, or cash from the government
    • Incidents involving firearms
    • Stolen property for sale online such as on Kijiji, Craigslist, Facebook, etc.
    • Stolen or lost Licence plates 266-1234 to report

    These crimes may require a dispatched call. Please phone the Police non-emergency line 266-1234.


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